1) My Macbook's hard drive has died for the second time in a year.
2) I was told nearly a week ago that the replacement drive would be in in a day or so.
3) I was told yesterday that the drive should arrive today.
4) I just got off the phone with them after being told it did NOT arrive today and may not even arrive tomorrow.
5) They can't even do anything about it until it's been a week since the part was ordered.
Combine this with the huge cluster-fuck that was the iPhone 2.0 launch this weekend, and I start wondering whether perhaps I should stop recommending Apple products so enthusiastically to my friends and relatives. After all, they obviously can't handle the popularity.
GAH!
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